Returns
You have [X] days from the date of purchase to return an item. To be eligible for a return:
The item must be unused, undamaged, and in the original packaging.
A valid receipt or proof of purchase must be provided.
Some products are non-returnable, including but not limited to:
Perishable goods
Personal care items
Opened or used software
If you meet the return requirements, please contact our customer service team at [email/phone number] to initiate the process.
Refunds
Once your return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within [X] days.
Please note that:
Refunds may take additional processing time depending on your bank or payment provider.
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect items).
Exchanges
If you would like to exchange an item for a different size or color, please follow the same process as returns. Once we receive the returned item, we will ship the exchanged item to you, subject to availability.
How to Return an Item
Contact our customer service team at [email/phone number].
Pack the item securely, including the receipt and original packaging.
Send the item back to the address provided by our customer service team.
Please note: You are responsible for shipping costs for returns unless we made a mistake with your order.
If you have any further questions or need assistance, please don't hesitate to contact us.
Feel free to adjust this according to your specific business needs and policies!
